Privacy Policy

Last Revised: Sep 16, 2024

Who We Are

This Privacy Notice details how GLEADPRO LTD. (doing business as "Wike") ("us", "we", or "Company") processes information of users of our website and services (each, "you" or "User") collected through our website at https://www.thewike.com and through the use of our plugins and browser extensions, available for download on the website (together, the "Service").

Company Details:

GLEADPRO LTD (doing business as Wike)
Harishonim 7, Hod HaSharon, Israel

contact@thewike.com

What Information We Collect

We may collect personal information about you as follows ("Personal Information"):

Voluntary Information: We may collect information that you voluntarily provide, such as your email address and the organizational account your user is associated with. For instance, when you sign up to receive updates or further information from us, communicate with us via the 'contact us' option on the Service, or set up an account to use the Services, we will collect your name, email address, and the name of your organization.
Device Information: We may collect specific types of connection details and information regarding your device, software, or hardware that may identify you. This information may include your browser type and IP address.
User Activity: We collect information regarding your activity on the Service, such as clicks, actions, and browsing on the Service.
Employee Information from Slack and Teams Apps: We collect employees' names through our Slack and Teams apps as part of the service functionality.
Public LinkedIn Information: We collect publicly available information from LinkedIn, including user profiles, likes, comments, and shares.
Browser Extension: Our browser extension may collect information about your LinkedIn activity and other publicly accessible engagement data.

Cookies and Third-Party Tracking

We use cookies and pixel tags when Users access our website:

Cookies: A “cookie” is a small piece of information that the Service assigns to your browser while browsing the website. Cookies are used to gather relevant information to enhance the functionality of the Service. We use ‘session cookies’ (stored temporarily during a browsing session), ‘persistent cookies’ (saved on your device for a fixed period), and 'third-party cookies' (set by other services that run content on our site).
Managing Cookies: Most web browsers allow you to erase cookies, block cookies, or notify you when a cookie is stored. Disabling cookies may affect your experience on our site. Your browser may also support functions to block or restrict pixel tags.
Opt-Out: You may opt out of pixel tags and other advertising tracking technologies by following the instructions at www.networkadvertising.org/choices or www.aboutads.info/choices.
Google Analytics: We use Google Analytics to collect information about your use of the Services. This third-party service collects and shares information in accordance with the following terms: https://policies.google.com/technologies/partner-sites. You can opt-out here: https://support.google.com/analytics/answer/181881.

How We Use the Information

We use the information as described in this Privacy Policy. In addition to the purposes listed herein, the information we collect, which may include your Personal Information, is used for:

Providing the Services, including authenticating access;
Responding to inquiries and requests, improving our Service, and providing information about our products and services;
Investigating and resolving disputes in connection with your use of the Service;
Detecting and preventing fraudulent and illegal activity or other activities that may negatively affect the integrity of the Service; and
Investigating violations and enforcing our policies, complying with legal obligations, and responding to government requests.

With Whom We Share the Information

We do not sell or rent your Personal Information to third parties. We may share your information with:

Service Providers: We may share your information with third-party service providers to facilitate our Services, provide the Services on our behalf, perform Service-related tasks, or assist us in analyzing how our Services are used.

International Transfer

Since we operate globally, it may be necessary to transfer data, including Personal Information, to countries other than the one in which the information was collected.

For How Long We Retain the Information

We retain the information collected from our Users for as long as we are providing the Service to the applicable customer. Retention periods are determined based on the type of information collected and the purpose for which it is collected, considering applicable regulations and the need to destroy outdated or unused information.

Your Privacy Rights

Certain jurisdictions provide Users with statutory rights to their Personal Information. Subject to exemptions provided by law, and with proper identification, you may have the right to:

Verify your Personal Information (access, delete, change, or update);
See what Personal Information we have about you;
Request that we erase Personal Information about you (subject to legal obligations);
Restrict us from processing your Personal Information; and
Export your Personal Information in a portable format.

To exercise any of these rights, contact us at contact@thewike.com. We may ask for additional information to confirm your identity. Please note that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements.

If you wish to raise a complaint on how we have handled your Personal Information, please contact us at: contact@thewike.com. If you are not satisfied with our response, you can file a complaint with the applicable data protection authority.

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